Buying
SodaSlim Money-Back Guarantee: 60 Days in Plain English
Every SodaSlim pack comes with a 60-day money-back guarantee.
The sales page counts it from the date of purchase. Call +1 (302) 200-3480 early with your order ID and confirm the terms before you mail anything back.
To choose a pack, see the prices.
Written by the Sodaslimbalance editorial teamUpdated
The basics
What is the SodaSlim money-back guarantee?
A promise of your money back within 60 days if SodaSlim is not for you. It appears on every pack on the sales page, from 2 bottles to 6.
It is a purchase policy. It does not promise any change in weight, appetite or energy, and it is not a statement about what the capsules do.
The catch is in the details. The sales page describes the same guarantee in four slightly different ways, and they do not all agree on when the 60 days start or what you must do first.
The fine print
What does the sales page actually say about the guarantee?
Four sources, four wordings. All agree on 60 days; they differ on the start date and the conditions.
| Where it appears | What it says | Clock starts | What it suggests |
|---|---|---|---|
| Pack cards | 60-day guarantee | Not stated | Every pack is covered |
| Main sales page | "60-day money-back guarantee from the date of purchase" | Date of purchase | The earliest possible start |
| Same sales page | Applies "after at least 30 days of use" | Date of purchase | A condition: try it for 30 days first |
| Sales page FAQ | Calls the guarantee "unconditional" | Not stated | No conditions, which clashes with the 30-day line |
| Sales page returns page | Counts a step from delivery; lists no return address | Delivery | A later start, and an address you must ask for |
| Seller's brief | Buyer pays return shipping | Not applicable | Postage comes out of your pocket |
We report the wording; we do not decide which version the order desk will apply. Only the desk can confirm that for your order.
In practice
What does the mixed guarantee wording mean for you?
It means you should plan around the strictest reading and call early. If you follow the tightest version, every other version is satisfied too.
Count from the order date
The purchase-date reading is the earliest. Day one is the day you paid, not the day the box arrived.
Call before day 45
That leaves about two weeks for a call, packing and the parcel's trip back.
Ask about the 30-day line
If you stop before 30 days, for example because the caffeine keeps you awake, ask whether the guarantee still applies.
One more point: stopping early for a health reason is always the right call, guarantee or not. The label says to ask a physician first if you take medicine or have a medical condition. More on that: SodaSlim side effects.
Your 60 days
How do the 60 days play out?
Four dates matter. Put them in your calendar the day you order.
- Day 1
Order and keep the email
Your order ID is the key to a refund. Keep the email and the packing slip.
- Day 30
The 30-day mark
The sales page says the guarantee applies after at least 30 days of use. Note how you feel and sleep.
- Day 45
Decide
Not for you? Call the order desk now, while there is time to ship bottles back.
- Day 60
Window closes
The sales page counts 60 days from purchase. Call +1 (302) 200-3480 before it ends and confirm the return address.
How to claim
How do you claim the SodaSlim guarantee?
Six steps, starting with a phone call, not a parcel.
Call first, then ship. The sales page's returns page gives no return address, so a parcel sent without a call may go to the wrong place.
Find your order ID
It is in the order email from the official checkout. Without it, the order desk cannot find your purchase.
Call the order desk
Phone +1 (302) 200-3480 and say you want to use the 60-day guarantee. Ask the agent to confirm the deadline and the return address.
Get it in writing
Ask for an email that repeats the address, the deadline and any return number. Keep it with your order email.
Pack every bottle
Include empty, opened and unopened bottles, plus a note with your full name, email and order ID.
Ship with tracking
You pay the return postage. A tracked service gives you proof of the date the parcel left and arrived.
Follow up
Once tracking shows delivery, call or email [email protected] to ask when the bottles will be credited.
Timing after the bottles arrive back, and how the refund reaches your card, are covered on the SodaSlim refund policy page.
Give SodaSlim 60 days1 capsule a day · from $49 a bottle · free U.S. shipping on 3+ bottles
Order nowOpen questions
What does the SodaSlim guarantee leave unclear?
Several practical points are not published anywhere we checked. Ask about each one when you call.
| Do opened or empty bottles count? | Not published |
|---|---|
| Is shipping on the 2-bottle pack refunded? | Not published |
| Are the bonus e-books affected by a refund? | Not published |
| Is a return number needed on the parcel? | Not published |
| Who pays return postage? | The buyer, per the seller's brief |
| How long the refund takes | 3-5 business days after the returned bottles are credited, then 5-10 days for your card issuer to post it (seller's brief) |
The badge
What does the SodaSlim money-back badge mean?
It is a marketing badge for the 60-day policy. No outside body issues or checks it.
A badge like this describes a refund promise, and the promise is only as clear as its written terms. That is why the table above matters more than the seal. The other badges on the bottle are explained on testing and quality.
Packs
Which SodaSlim pack fits inside the guarantee window?
All three. At one capsule a day, 2 bottles last exactly 60 days, 3 bottles last 90 and 6 bottles last 180.
With the larger packs, you will still have unopened bottles when the window closes. Decide by day 45 whether to keep going, and return the unused bottles in one parcel if you stop. Pack prices: SodaSlim pricing.
Who to call
Who handles SodaSlim guarantee claims?
The order desk at +1 (302) 200-3480, which handles tracking, changes and refunds. The sales email [email protected] reaches the same team in writing.
Our website inbox, [email protected], cannot see orders, so it cannot start a refund. The sales page also shows an SMS line, and the label prints Gex Corporation's phone; start with the order desk either way. All lines are listed on contact.
FAQ
SodaSlim guarantee FAQ
Does SodaSlim have a money-back guarantee?
Yes. Every SodaSlim pack on the sales page shows a 60-day money-back guarantee. The wording varies between pages, so call +1 (302) 200-3480 with your order ID to confirm the deadline and return address before you send anything back.
When does the SodaSlim 60-day guarantee start?
The main sales page says it runs from the date of purchase, while the returns page counts from delivery. The safest plan is to treat your order date as day one and call the order desk by about day 45.
Must I use SodaSlim for 30 days before asking for a refund?
The sales page says the guarantee applies "after at least 30 days of use", yet its FAQ calls it unconditional. If you stop sooner, ask the order desk whether you still qualify. Never keep taking a supplement that disagrees with you just to qualify.
Is the SodaSlim guarantee really unconditional?
The sales page FAQ uses the word "unconditional", but the same sales page mentions a 30-day use condition, and the buyer pays return shipping. So in practice there are conditions. Confirm them by phone before you rely on either wording.
Can I return opened SodaSlim bottles?
The rules for opened or empty bottles are not published. Ask the order desk when you call, and send back every bottle from the order, opened or not, unless you are told otherwise in writing.
Who pays return shipping for a SodaSlim refund?
The buyer does, according to the seller's brief. Send it with tracking and keep the receipt. Whether the original shipping charge on a 2-bottle pack is refunded is not published, so ask.
Does the guarantee apply to SodaSlim bought on Amazon?
We cannot confirm that it does. The order desk looks up orders placed through the official sales page. A marketplace purchase falls under that marketplace's own return rules.
Who wrote this
Written and reviewed by
A small team that reads the SodaSlim label line by line, checks every number against public health sources (NIH ODS, NCCIH, LiverTox, EFSA, CDC, NIDDK, FDA, FTC) and rewrites it in plain English. We do not write for the manufacturer, and we update a page whenever the label, the prices or the evidence changes.
Last updated . See our editorial standards and how we check reviews. This website is run by a USA authorized retailer, not by the manufacturer. We are paid a commission when you buy through our order links.
Keep reading
More about SodaSlim
Refund policy
From the first phone call to the money back on your card: every SodaSlim refund step and how long each one takes.
Read more
Pricing
Three packs, three prices per bottle, and the real cost of one SodaSlim capsule a day.
Read more
Contact
The right phone number or inbox for order support, refunds, page corrections and privacy questions.
Read moreUSA authorized SodaSlim retailer
Ready to try SodaSlim?
Pick a pack. At one capsule a day, every pack lasts at least 60 days, the whole money-back window.
- Secure checkout
- 60-day money-back guarantee
- Ships from the U.S.